Numeriq Operations report · NUMERIQ Ltd · rev. 2026.1 Book a demo
// the control layer for smb operations

Every operation
gets a number.

Numeriq connects the tools your team already runs, settles one definition per metric, and turns requests and approvals into SLA-tracked flows. Opinions become figures — and every figure traces back to the system it came from.

Book a demo Read the method

First SLA-tracked workflow live in 7 business days. No day-one migration.

live readout
Reporting prep
14h → 4h
−71%
SLA adherence
58% → 91%
+33pp
Response time
2.4d → 0.9d
−62%
Reconciliations
9 → 2/wk
−78%
Ad-hoc answer
4h → 8s
−99%
sample: 80-employee B2B SaaS · 45 days
01

Summary

what changes, in figures
MeasureBeforeAfterΔ
Reporting preparation14h / wk4h / wk−71%
SLA adherence58%91%+33pp
Cross-team response2.4 days0.9 days−62%
Manual reconciliations9 / wk2 / wk−78%
Tools per management report71−86%
Ad-hoc answer time~4 hours8 seconds−99%
Answers carrying lineage—100%full

Time to first live workflow: 7 business days. Native connectors available: 50+, plus API and MCP. First response to any demo request: under 4 business hours.

02

Position

not another BI dashboard

BI shows charts and stops. Numeriq carries the number through to the action it should trigger — one semantic layer for definitions, workflows for execution, and an audit trail behind both.

  1. 2.1

    Precision

    One semantic KPI layer prevents metric drift. Every number traces back to its source system.

    drift → 0
  2. 2.2

    Integration breadth

    Native connectors, API, MCP, webhooks, CSV, or partner-assisted mapping — whatever the stack already speaks.

    sources = Σ connectorsₙ
  3. 2.3

    Execution control

    Workflows with ownership, SLA tracking and a full audit trail. Not visibility alone.

    SLA = met / total
  4. 2.4

    Time-to-value

    First connected dashboard and first SLA workflow live in 7 business days.

    t_value ≤ 7d
  5. 2.5

    SLA by default

    Every request carries an owner and a clock. Escalation fires before a deadline slips, not after.

    escalate if t → sla
  6. 2.6

    Answers in plain English

    Ask in natural language, get a traced answer in seconds — no SQL, no analyst queue.

    ask → answer + lineage
  7. 2.7

    Governed access

    Role-based permissions, least-privilege connector scopes, full action audit trail.

    RBAC · audit(all)
  8. 2.8

    No rip-and-replace

    Numeriq sits on top of the stack you already run. Phased rollout, nothing forced out on day one.

    stack += Numeriq
03

Method

three steps, then a measured result
  1. step 01

    Connect sources

    CRM, ticketing, spreadsheets, messengers and internal systems — through native connectors, API, MCP, webhooks, or CSV fallback.

    • 50+ native connectors out of the box
    • Scoped, least-privilege permissions
    • First sources live in hours, not weeks
  2. step 02

    Normalize metrics

    Map entities and KPI definitions into one semantic model, so every team reads the same truth from the same numbers.

    • Shared KPI definitions, zero metric drift
    • Entity resolution across systems
    • Lineage from every number to its source
  3. step 03

    Run operations

    Ask ad-hoc questions in natural language and execute requests and approvals with SLA tracking and clear ownership.

    • Natural-language Copilot answers
    • SLA-tracked request & approval flows
    • Anomaly alerts routed to the right owner
Typical rollout
Day 1Connect first 3 sources
Day 3Shared KPI model live
Day 7First SLA workflow in production
Day 30Measured before / after impact
04

Instruments

five modules, one surface
ModuleDoesKey detail
Numeriq CoreUnified KPI & semantic model — one definition per metric.lineage to source
Numeriq MeshIntegration network: API, MCP, webhooks, files, custom.50+ connectors
Numeriq FlowInternal workflows with ownership & SLA tracking.routing · audit trail
Numeriq PulseAlerts, anomalies & live operational status.owner-routed alerts
Numeriq CopilotNatural-language analytics & ad-hoc insights.answer provenance
numeriq://flow / requests
Open 4
Access · GitHub repoAM6h left
Budget approval · Q3RK2h left
In review 2
Vendor onboardingDV1d left
Resolved 9
Laptop requestSLon time
Data exportMPon time
Fig. 1 · Numeriq Flow Every request carries an owner and a live SLA clock; escalation fires on risk, not after the miss.
numeriq://copilot / ask
What was our SLA adherence last month, and how did it move?

SLA adherence was 91% — up +33pp versus the prior period. Biggest gain came from access requests.

source: Numeriq Flow · Jira · lineage verified ✓
Ask anything about your operations…↵
Fig. 2 · Numeriq Copilot Ad-hoc questions answered over the approved model, with the source systems attached to the answer.
numeriq://pulse / signals
Cycle time spikeJira · +38% vs 7-day avg
2m
SLA adherence recoveredNumeriq Flow · 91% → target met
26m
Reconciliation mismatchSheets ⇄ Airtable · 3 rows
1h
Throughput above forecastSlack intake · +18%
3h
Fig. 3 · Numeriq Pulse Drift surfaces with its source, delta and owner already attached — before it becomes a fire.
numeriq://core / kpi-model
SLA adherenceverified
= requests_met / requests_total
Numeriq FlowJira
Cycle timeverified
= t_close − t_open
JiraLinear
Reporting prepverified
= Σ hoursᵢ / week
SheetsAirtable
Fig. 4 · Numeriq Core Each KPI is defined once, versioned, owned, and reused by Flow, Pulse and Copilot alike.
05

Coverage

50+ connectors · 5 connection modes

Numeriq Mesh speaks to what your operations already run. Every source is normalized into the same semantic model, so a number means the same thing wherever it came from.

Communication
& support
Slack Microsoft Teams Discord Telegram Gmail Outlook Intercom Zendesk
Projects, tickets
& dev
Jira Linear Asana Trello ClickUp Monday GitHub GitLab Bitbucket Basecamp Sentry PagerDuty Datadog
Docs, sheets
& databases
Notion Confluence Google Docs Coda Google Sheets Airtable Excel PostgreSQL MySQL Snowflake BigQuery
CRM, finance
& analytics
Salesforce HubSpot Pipedrive Zoho CRM Stripe QuickBooks Xero Google Analytics Segment Amplitude
Storage &
build-your-own
Google Drive Dropbox Box OneDrive Zapier Make Webhooks REST API MCP server

Don't see yours? If it has an API, emits events, or exports a CSV, Mesh can map it — custom connectors are built with you during onboarding. Request a connector →

06

Findings

measured deployments
Case A 80-employee B2B SaaS · 7 disconnected systems · ops team of 5 measured after 45 days
MeasureBeforeAfterΔ
Reporting prep time14h / wk4h / wk−71%
SLA adherence58%91%+33pp
Avg cross-team response2.4 days0.9 days−62%
Manual reconciliations9 / wk2 / wk−78%
Tools to build one report71−86%
Ad-hoc answer time~4 hours8 seconds−99%
Case B 140-employee tech-enabled services · 11 systems · ops team of 9 measured after 60 days
MeasureBeforeAfterΔ
Leadership report assembly21h / wk5h / wk−76%
SLA adherence61%94%+33pp
Approval lead time3.1 days0.7 days−77%
07

Live signals

what Pulse watches
SignalDefinition & sourceNowΔ
Request throughputΔreq / Δt · Slack, Jira214 /day+18%
Cycle timet_close − t_open · Jira1.9 d−41%
SLA breachesΣ(t > sla) · Flow3 /wk−72%
Manual reconciliationsΣ mismatches · Sheets, Airtable2 /wk−78%
Active workflowsΣ open_flows · Flow31+9
Approval lead timet_approve − t_submit · Slack, Flow0.7 d−64%
First-response timet_first − t_open · Zendesk12 min−58%
Data freshnessnow − last_sync · Mesh11 sstable
Owner coverageowned / total · Flow100%+22pp
Escalations triggeredΣ sla_risk · Pulse4 /wk−55%
08

Field notes

from the operators

We stopped rebuilding the same leadership report every Monday. The numbers finally match across teams, and I can trace any figure to its source in one click.

Head of Operations80-person B2B SaaS

Approvals used to die in Slack threads. Now every request has an owner and an SLA clock. Our adherence went from coin-flip to predictable.

COOTech-enabled services · 140 employees

The ad-hoc copilot answers in seconds what used to be a half-day analyst ticket. It paid for itself before the pilot ended.

Ops LeadGrowth-stage SaaS · ops team of 6

Onboarding didn't mean ripping anything out. We connected Sheets, Slack and Jira on day one and had a live SLA workflow by the end of the week.

Head of RevOpsB2B marketplace · 110 employees

For the first time finance and ops agree on the same numbers. The lineage view ended a year of "whose figure is right" arguments.

Finance LeadSaaS · 200 employees

Pulse flagged a cycle-time spike before any customer complained. We fixed the bottleneck the same morning instead of finding out in the monthly review.

VP OperationsTech-enabled services · 90 employees
09

Engagement

a scoped pilot, not a six-month project

What the pilot includes

  • 3 source systems connected and normalized
  • 1 live SLA-tracked workflow in Numeriq Flow
  • Shared KPI definitions in Numeriq Core
  • Ad-hoc Copilot over your approved data model
  • Pulse anomaly alerts on your key signals
  • Agreed success metrics tracked from day one
  • Integration readiness checklist up front
  • Rollout proposal with timeline and target KPIs
Time to first workflow
7 days
Systems in pilot scope
3
Tools forced out on day one
0
First response
< 4 business hours
Demo slot offered within
2 business days

Pricing: base platform + usage by connected sources & workflows. Scoped to your rollout and shared live on the call — no public list price.

10

Questions

straight answers

"Integration will be too hard."

Phased onboarding with a first-value timeline. No forced replacement of existing tools on day one — your first dashboard and SLA workflow go live within 7 business days.

"Our stack is custom."

API, MCP and custom-connector paths with migration support. If it emits events or exposes data, Numeriq Mesh can map it.

"Data from multiple systems is inconsistent."

A single semantic layer reconciles definitions, and every answer carries lineage back to its source system.

"Isn't this just another BI dashboard?"

BI shows charts. Numeriq adds workflow ownership, SLA enforcement and an audit trail — execution, not only visibility.

"What about security?"

Role-based access control, least-privilege scoped connector permissions, and a full action audit trail.

"How long until we see value?"

First connected dashboard and first SLA-tracked workflow within 7 business days. Measured impact typically lands inside the first 30–45 days.

"Do we have to replace our current tools?"

No. Numeriq sits on top of the stack you already run. Rollout is phased and nothing is forced out on day one.

"How does pricing work?"

A base platform fee plus usage tiered by connected sources and active workflows, scoped to your rollout and shared live on the demo call.

"Who is this built for?"

SMB operations teams — typically 30–250 employees with several disconnected systems and an ops or COO owner carrying the reporting burden.

"Can the AI answers be trusted?"

Every Copilot answer runs over your approved semantic model and carries lineage back to the source rows, so you can verify any figure in one click.

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